Footwear manufacturer/distributor litigation settlement
After experiencing devastating losses due to an unsuccessful ERP system implementation, a major footwear manufacturer/distributor called on the expertise of CompassLead to assist in their legal case.
Challenge
The organization underwent a faulty ERP business system implementation with broken software and corrupted data. This caused an inability to ship product leading to a loss of customers which all but devastated the organization.
Approach
CompassLead began by untangling the project history to establish the facts. CompassLead then was able to coach legal staff and the client on the pertinent facts. CompassLead also provide deposition testimony and an Expert Witness project diagnostic report essential to the case.
Results
The organization walked away with a multi-million dollar settlement.